Placing an Order
We are so glad you are interested in placing an order, but there are some things you need to know first.
Our products are custom made. Every one of our customers gets a molding of their ear canals as part of the process.
- If you live in the Albuquerque or the surrounding area Contact Us to make an appointment to have your molds done.
- If you don’t live nearby, that’s okay. We attend sport and trade shows all over the southwest. Check to see if we are in your area.
- If you aren’t local and we don’t have a show in your area we are sorry, but you can still Find a Provider in your area.
Once you have your molds, you can Contact Us to place your order. It is important to know that your molds are only good for 3 years or +/- 20 pounds.
Processed Orders (Shipping)
Please allow 3 business days from the time you placed your order for it to be sent to the lab. Once it is sent to the lab, please allow up to 4 weeks from the for processing and shipping. If by that time you have not received your product, please Contact Us.
If you have special shipping instructions, please let us know at the time of the order.
Orders on Hold (Hold Policy)
If you need time, we will gladly hold an order for up to 90 days with a non-refundable $10 deposit, which will be applied to the total cost of the product. If you need additional time or have a special request, please Contact Us.